Welcome to City of York Council’s Parent and Provider Portal

Parents and Carers can use this portal to:

• Apply for free school meals
• Apply for a school place
• Search for Ofsted registered childcare and services

To apply for school transport visit https://www.york.gov.uk/TransportToSchoolOrCollege 

Providers can use this portal to:

• Update their information
• Submit funding claims

Ofsted Childcare and Family Service Directory


Search for Ofsted registered childcare and local and national services providing information, advice and support to families, children and young people using the search below.

For further information about childcare including the different types of childcare, things to look out for when choosing childcare, FREE brokerage service and more visit Raise York https://www.raiseyork.co.uk/childcare 

If you are looking for childcare outside of the City of York Council you can use the Family and Childcare Trust Childcare Finder. This website links together all of the Family Information Services in England and Wales to make it quick and easy to find childcare wherever you live.

Neighbouring Family Information Service's to York are:

North Yorkshire County Council

East Riding

Leeds City Council

If you can't find what you are looking for, or have any questions contact York Family Information Service on 01904 554444, fis@york.gov.uk or the Young People's Survival Guide on 01904 555400, YPSG@york.gov.uk

Visit the Raise York website for information aimed at families, children, young people and practitioners https://www.raiseyork.co.uk/ 

Sane (SaneLine)

National Website

Print

Contact Information

Web Site:
http://www.sane.org.uk/
Telephone:
0300 304 7000
Email:
info@sane.org.uk

Service Description

Service Description:
Our Support Forum facilitates a key part of the SANE online community and is a safe space to offer support, ideas and share experiences. The forum is available 24 hours a day.
SANE provides emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers.
Our mental health support services are confidential. We offer non-judgemental and compassionate emotional support. Our team of mental health professionals and trained volunteers create a space where you feel safe to talk about things that are most affecting you. We also make time so we can think together about the options available to you.
Saneline open 4pm -10pm 365 day a year.
Information Last Updated:
20/09/2023

Additional Information

Availability:
Open All Year
Daily Session Times:
  • Monday: 16:00 - 22:00
  • Tuesday: 16:00 - 22:00
  • Wednesday: 16:00 - 22:00
  • Thursday: 16:00 - 22:00
  • Friday: 16:00 - 22:00
  • Saturday: 16:00 - 22:00
  • Sunday: 16:00 - 22:00
Age Groups:
Up to 99 years

Disclaimer—important information about the Family Service Directory

Whilst the Family Information Service works with service providers to try and ensure that the information contained within this directory is accurate and up to date, no warranty is given as to the accuracy of the information. The FIS does not accept any responsibility or liability for the information or links to information on websites supplied by providers or the service that is provided. FIS is an impartial service and does not recommend, support or endorse any services. It is the responsibility of families to choose services carefully and FIS has developed some guidelines to help you that are detailed below.

The FIS also reserves the right to refuse or delete publication of any organisation or information which it believes, or for which evidence has been provided, contravenes the laws of the UK. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Family Services Directory.

Choosing a service—what you need to know

It is very important that you carefully consider which services you would like to use and which would be suitable for you. When you decide to contact a service take some time to find out about them to make sure they are safe to use. To help you choose services safely we have made this short guide. Please also read the York Family Information Service disclaimer.